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Get in Touch.

Have a question about a machine, need a quote, or just want to talk through your options? Our US-based team is ready.

Contact Info

Reach Us Anytime

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Phone

+1 469 677 9635

Mon – Fri, 9am – 6pm CST

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Email

support@kima.com

We reply within 24 hours

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Service Area

United States

Free shipping to all lower 48 states



1-Year Warranty — full parts & labor coverage


30-Day Returns — no questions asked


Free Shipping — lower 48, door-to-door

Send a Message

We'll get back to you fast.

Quick Answers

Common Questions

How long does shipping take?

Most orders ship within 3–5 business days and arrive within 7–14 business days via flatbed freight to the lower 48 states.

What does the warranty cover?

Our 1-year warranty covers parts and labor on manufacturing defects. Normal wear items and user damage are excluded.

Can I return my machine?

Yes. We offer a 30-day return window from delivery date. Contact us and we'll arrange pickup at no stress to you.

Do you ship outside the US?

Currently we ship only within the lower 48 US states. Contact us for special arrangements for Alaska, Hawaii, or international orders.

What engines do your machines use?

Our machines are powered by Kubota, Yanmar, and EPA-certified diesel engines — the same brands used by major OEM manufacturers.

Are attachments included?

Most of our excavator packages include up to 12 attachments at no extra cost. Check each product page for the full list.

Still have questions?

Call us directly — our team is available Monday through Friday, 9am to 6pm CST.

📞 +1 469 677 9635
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